Automatic email replies — incoming customer emails

AI Email Repliesa reply in seconds

AI Email Replies reads your customer emails, understands the question and writes a finished reply in your own tone — with customer and order data at hand. You decide how much the AI should handle — and the system learns from your corrections along the way.

See what it can do ↓

Proassistent
AI Email Replies
Inbox · new email answered in seconds
From anna@example.com · 3 minutes ago
Hi — I saw your listing for the townhouse on Havnevej 12. It is within our budget and exactly the area we have been looking for. Is it still for sale — and can we get a viewing today at 4:00 pm?
AI Email Replies suggests a reply
Dear Anna, yes, it is still for sale — and there is good reason to hurry: we have already had 2 viewings of the property today, but no one has made an offer yet. 4:00 pm today works for us — I have booked you in for the viewing and sent a confirmation. We look forward to seeing you!
✓ Reply ready in seconds · Viewing booked in your calendar
Two ways to work

You decide how much time you want to save

Some businesses want to read every reply. Others just want a short summary and one click. Both models run on the same system — only the workflow differs.

1

Full overview & control

Ideal for businesses with more complex or fewer daily emails.

Here your employee sees the entire original email and the complete reply generated by the AI agent. The employee can calmly read it all through, edit the text, add details and manually choose to send or edit the reply.

Focus: 100% confidence and fine-tuning
2

The lightning-fast 1-click system

Ideal for larger businesses with high volumes and a focus on maximum time savings.

Here the employee does not need to read the whole email or the whole reply. The AI agent automatically fetches data and presents an ultra-short summary of the problem and the solution. The employee simply approves based on the summary with a single click.

Focus: maximum speed — handled in 10-15 seconds

Once the system is up and running, you can choose to answer selected emails fully automatically. For follow-up questions, the system catches it immediately and sends the case straight to an employee.

What can AI Email Replies do?

Minimise the time spent on repetitive enquiries

AI Email Replies takes over the routine questions in your inbox. That ensures the most common messages are handled with an absolute minimum of both time and cost.

Biggest gain

Repetitive enquiries

It is typically in the inbox that your business can achieve the absolute biggest and fastest gain — both in time and money. Instead of paying for hours spent on manual repetition, we minimise the cost per email significantly from day one.

Reads & understands

Understands every single email

The AI reads the email, understands the context and works out what the customer is actually asking — even when it is between the lines. And writes a perfect reply every time.

Your data

Personal replies with purchase history

The AI knows your customers: previous purchases, sizes, orders and preferences — and uses it to reply personally and precisely.

Your tone

Writes like you

Replies are formulated in your own tone, so the customer cannot tell the difference between the AI and an employee.

Performs tasks

Confirmations, prices & quotes

From confirmations and receipts to price enquiries, quotes and questions about orders and delivery.

Calendar

Books, moves & cancels appointments

The AI can book, move and cancel appointments in your calendar — and confirm them to the customer by email.

Feedback loop

The system learns from your daily work

Every time you correct a reply, the AI gets smarter — and it remembers across AI Email Replies, AI Voice Calls and AI Chatbox. You never have to correct the same mistake twice.

A classic example: a customer asks about Saturday opening

1

A customer writes and asks whether you are open on Saturdays.

2

The AI suggests “No” — but you actually offer emergency service on Saturdays.

3

You correct the reply: “We offer emergency service on Saturdays, when we come out.”

4

You press send — and in the background the AI automatically creates a new knowledge template.

5

The next time a customer asks the same thing, the AI answers correctly.

Free app

Get notified immediately — directly on your phone

Free app — iPhone & Android

You handle and read your messages on your PC. If you also want them with you on the go, you can receive them directly on your phone via our app — with push, so you are notified the moment there is a new email. The app is free and available for both iPhone and Android.

FAQ

Questions & answers

How does the AI know what to write?

The AI reads each email and understands the context — what the customer is asking and what the reply needs to include. The reply itself is built from your own knowledge and in your own tone.

Can I see the replies before they are sent?

Yes. You choose: the AI sends automatically, or all replies are sent for your approval first. Replies that require a decision are clearly marked, so you are always in control.

Can it book and change appointments?

Yes. The AI can book, move and cancel appointments in your calendar — and confirm them to the customer directly by email.

What does it cost?

No commitment — you only pay for the days you have it, and you can cancel whenever you like. If you cancel mid-month, you only pay up to the cancellation.

Ready to get your inbox under control?

Create your company and connect AI Email Replies to your email with your own tone and rules. If you have questions, we are happy to answer before you decide.

info@proassistent.dk · +45 60 55 56 36

Contact

Get a no-obligation quote

Tell us about your business and your email — and we will come back with a concrete proposal for how AI Email Replies can fit into your business.

We reply as quickly as we can

AI Email Replies answers your customer emails automatically in your own tone — around the clock. We help you get started with email, rules and set-up, so you decide how much the AI should handle.

  • No commitment — cancel whenever you like
  • You decide how much the AI should handle
  • Follow along on your desk